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Warranties & Manufacturers

All items sold by Trader King are warranted solely by the manufacturer/distributor, except "direct import"—a.k.a. IMP—items. All items requiring repair (other than IMP) should be sent to the manufacturer/distributor directly for service. We are not liable if the manufacturer/distributor fails to perform warranty service.

For IMP items only, we provide a warranty identical to the provisions and limitations of the manufacturer's warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer's warranty or one (1) year, whichever is less. Your warranty card and/or sales slip must accompany all items.

Used equipment is covered under a 90-day parts and labor warranty.

THERE IS NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ANY ITEM SOLD BY US.

Trader King will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. Trader King's liability is limited to the monetary value of the merchandise.

Where We Ship

Trader King Ships most international packages with DHL Express. Shipping fees are calculated on a combined basis of weight, value (for insurance purposes), and destination. Some orders are shipped in multiple parcels. We do not add additional fees to your order if we ship in multiple parcels. DHL Mail is also available for many destinations. DHL Mail is a hybrid service from DHL that delivers to many international countries. The final delivery from this service is by the Post of that specific country.

Drop-Ship items will be shipped to us from our supplier before being shipped to you. Oversized items that don't fit Parcel Services standards will be shipped via an International freight forwarder via Door-to-Airport or Door-to-Door service, depending on your location. The carrier will call you to inform you of your delivery method.

Fees & Shipping Cost

 

Your country's import duties, taxes and fees are never included in the item and shipping totals. For these fees, please refer to our d&t  section. Original outbound shipping costs are nonrefundable.

Item Restrictions

Before completing any purchase, please check all product Specifications ("SPECS" tab) to make sure you're choosing compatible items that will work in your country. In addition, please confirm that your country's import rules and regulations will allow you to import the item you're purchasing.

Manufacturer or government restrictions occasionally oblige us to block certain products from shipping outside the USA. We have a special PAL Video Equipment category for countries that use the PAL system. Manufacturer's rebates may not be valid for merchandise shipped outside the USA.

 

Refused or Returned Deliveries

 

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Trader King reserves the right to retain the original shipping/handling fee and to charge the payment method originally used for costs we incur related to the return of the undeliverable packages or merchandise to us.

 

 

To avoid higher than normal shipping and duty fees, orders containing multiple items stored in different warehouses will be consolidated at one location prior to shipping. Therefore, your order may be delayed by an extra business day. We will notify you via email if your order will be delayed.

Privacy & Security

Trader King Global - Web Privacy Policy

Due to the nature of the retail and e-commerce business, Trader King is often required to obtain Personal Information from our consumers, organizational sale customers, affiliates and vendors to successfully operate. Trader King recognizes the need to maintain the confidentiality of private, highly confidential and proprietary information. This Data Privacy Policy ("Policy") will offer a transparent breakdown of how Trader King and our strategic partners protect the confidentiality of the information collected by Trader King.

Trader King is a "Data Controller", a legal term which means we make decisions regarding how and why we collect and use your Personal Data. As the "Data Controller" we are responsible for ensuring that your Personal Information is only used for the purposes for which it was originally collected and in compliance with all applicable data protection laws. We are also responsible for ensuring that any third party that we authorize to process the data on our behalf, known as "Data Processors", also follow these standards and use the data only for these same reasons.

 

If you have concerns or questions regarding this privacy policy, the use and collection of your Personal Data by Trader King, or if you require more details on how we collect, store or use your Personal Information, you can contact our Compliance team at

Payment option

PayPal & PayPal Credit

We accept PayPal payments via our website only; payments processed using PayPal will be charged immediately (as opposed to when your order ships). PayPal will automatically select your default Shipping Address. You may choose another if you wish, or update this upon your return to our Web Site.

PayPal Credit may now only be accessed from within your PayPal Account. If you have not yet merged the two, you will need to create an account. To learn more please click here.

Please note: PayPal payments cannot be combined with other payment methods  Please also be aware: We do not accept eChecks (bank account payments) via PayPal unless you have a valid credit card attached to your account (for backup purposes). This also applies to payments made exclusively from your PayPal balance. PayPal may therefore ask you to add a valid credit card to your account for you to complete your order with us.

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